Complaints procedure

If you have cause to complain about the service at the practice, please leave your details with the practice and the the practice manager will contact you, this is the best route initially as most problems can be sorted out quickly and easily. Where you are not able to resolve your complaint in this way and wish to make a formal complaint, please see linked documents below for further guidance.

complaint leaflet

Complaints procedure

complaint form

3rd party consent form

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